This project addresses the problem of disregard for the needs and violation of rights of children and young people when using the health service. In the course of a year, 1.3 m children were hospitalised in general hospitals, which is 7.3% of patients. In outpatient care, 22% of consultations were for children. Meanwhile, focus on young patients and their families is still not a very popular approach in the Polish health service. Parents cannot be with children in all examinations, medical procedures are not explained to children, and care is not taken to minimise children’s stress during operations. This was exacerbated during the pandemic due to safety procedures.
The project envisages launching a website – a knowledge sharing centre – on patient-based care, the effect of therapeutic play, and the role of parent-medical personnel cooperation The website will include best practices from other countries, a therapeutic play database, or for instance the Family Change Pack, which healthcare centres can use to introduce innovations in working with children. The website will feature handbooks, training materials, presentations, videos, and podcasts. The project promoter will also conduct a social campaign featuring a spot filmed with children during a press conference.
The activities themselves are intended directly for healthcare institution medical personnel (approximately 5% of personnel), including approximately 500 hospitals, doctors’ associations medical associations, and parents themselves. The project will inspire healthcare centres to reorganise healthcare and to introduce a standard policy of presence of relatives during child hospitalisation and treatment. The project is intended to benefit children and young people who are patients, and their families, to make them aware of medical procedures and decisions affecting them. There will be greater comfort in relations with the health service, and a greater feeling of agency and control.